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Surprise Gift On Orders Above ₹25,000

THE COUTURE ZILLA strives to successfully ship all its orders within 45 days in India from the date of the confirmed order.

The time taken majorly depends on the nature of the product ordered as every garment is custom made, specific to an individual’s measurements.

All the custom charges will be paid by us

If an item is out of stock or there is a question regarding the order, you will be notified by email. Please respond promptly to expedite the process.

If you have queries regarding our shipping policy, please e-mail us at [email protected]

We assure you are artists and craftsmen do such a terrific job, that you won’t need the urge to return or exchange anything. Hence to save both, ourselves and yourselves the trouble, no return, no exchange!

All of the products are 100% custom-tailored and we have a NO REFUND policy. However, our products are inspected thoroughly to ensure they are in perfect condition, as we review the measurements provided on the basis of height, weight, and individual pictures to ensure a well-fitted garment.

In case your amount has been deducted and you have not received any email on the order confirmation, please drop us an email at [email protected] Without

your email, the issue will not get processed or sorted.

In case your amount has been deducted and you’ve received an email stating your order has not been confirmed or the payment hasn’t been done yet, please drop us an email at (enter id). Without

 

your email, the issue will not get processed or sorted.

But in the unlikely case of an event, if you have any problem/complaint/query regarding the garment, kindly call or WhatsApp us on +91 83778 85705 or mail us at [email protected] After our thorough consideration, if we find your issue to be tangible and you receive our approval through e-mail, return your good(s) to

The Couture Zilla

A-228 Shastri Nagar Delhi, India,110052.

(Note: Return policies are subject to change without notice.)

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